At CHACHA MUSEUM – The Museum Like Shop, we strive to deliver your orders quickly, safely, and efficiently.
1. Order Processing Time
- All orders are processed within 1–3 business days after confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- You will receive a confirmation message once your order is successfully placed.
2. Shipping Time
- Delivery timelines may vary depending on your location:
- Within India: 3–7 business days
- Remote areas: 5–10 business days
- Please note that delays may occur due to unforeseen circumstances such as weather conditions, courier issues, or high demand periods.
3. Shipping Charges
- Shipping charges are calculated at checkout based on your location and order value.
- We may offer free shipping on selected products or promotional offers.
4. Order Tracking
- Once your order is shipped, you will receive a tracking ID/link via email or WhatsApp.
- You can track your order in real-time using the provided details.
5. Delivery Issues
- If your package is delayed, lost, or damaged during transit, please contact us immediately.
- In case of damaged delivery, customers are requested to record an unboxing video as proof.
6. Incorrect Address
- Please ensure that your shipping address is accurate.
- We are not responsible for delays or losses due to incorrect or incomplete addresses provided by the customer.
7. International Shipping
- Currently, we do not offer international shipping.
8. Partial Deliveries
- In some cases, orders may be shipped in multiple packages depending on product availability.
9. Contact Us
If you have any questions regarding shipping, please contact us: